• Telephone Technical Support 
• Knowledge Base access 
• Help Desk access 
• Help Desk tracking 
• Help Desk reporting 
• Pre-Network, Pre-Installation Testing 
• Pre-Sales product evaluation 
• Desktop Optimization 
• Desktop Design 
• Desktop Setup Configurations 
• Consultations (on site if scheduled) 
• Technology Reviews (on site if scheduled) 
• Access to hardware inventory and reporting

All In-House Services are included FREE with our 
on-site monthly maintenance contracts