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Help
Desk Only Options
Option
1: This is an unlimited telephone technical support agreement, telephone
technical support only contract. $4.95 per computer per month with a
maximum of a 48 hour turn around on support. This contract will
cover technical support for standard software, printers, networks and
peripherals attached to computers covered by this contract
Option
2: This is an unlimited telephone technical support agreement, telephone
technical support only contract. $7.95 per computer per month with a
maximum of a 2 hour turn around on support. This contract will
cover technical support for standard software, printers, networks and
peripherals attached to computers covered by this contract
Help
Desk & On Site Options
Option
3: This is a telephone technical support and on-site maintenance
contract. Maintenance will be performed 6 times a year at your
convenience. $9.95 per computer per month with a maximum of a 2 hour
turn around on telephone support and 48 hour turn around with on-site
support
Option
4: This is a telephone technical support and on-site maintenance
contract. Maintenance will be performed 12 times a year at your
convenience. $12.50 per computer per month with a maximum of a 2 hour
turn around on telephone support and 48 hour turn around with on-site
support.
Option
7: This is a telephone technical support and on-site maintenance
contract. Maintenance will be performed 12 times a year at your
convenience. $16.50 per computer per month with a maximum of a 2 hour
turn around on telephone support and 24 hour turn around with on-site
support.
* On site charges will apply for
service calls above and beyond the scope of monthly maintenance. Other
contracts are available at reduced rates for on site visits.
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